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Patient Hotel
The Patient Hotel is a unique facility provided by the Public Fund "Heart Center Foundation," specifically designed for patient companions and those preparing for hospitalization or recovering from surgery. We created this space to make this challenging period in a person’s life as comfortable and supportive as possible.
Phone
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+7 771 501-90-68
Bed rate
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Starting from 5 200 ₸
Check-in/out
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Check-in from 14:00, check-out before 12:00
Patient Hotel
About the hotel
Convenient location
We are located in close proximity to hospitals and medical centers.
Friendly staff
Our staff is trained to provide caring and compassionate support during difficult times and help with everyday needs.
Adapted infrastructure
Our facilities are fully adapted for those preparing for hospitalization.
Supportive atmosphere
We’ve created a warm and encouraging environment where guests can communicate, share experiences, and support one another.
Kitchen and meals
A fully equipped kitchen is available for guests to prepare their own meals.
Private rooms and shared spaces
We offer single, double, and four-person rooms, eight-bed accommodation, and cozy shared lounges for rest and interaction. Free Wi-Fi available.
Our prices
Price list
| Room type | Citizens of Kazakhstan | Foreign citizens |
|---|---|---|
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8-bed room
|
5 200 ₸
/bed
|
7 300 ₸
/bed
|
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4-bed room
|
6 900 ₸
/bed
|
9 700 ₸
/bed
|
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2-bed room
|
15 600 ₸
/bed
|
15 600 ₸
/bed
|
8-bed room
Citizens of Kazakhstan
Foreign citizens
4-bed room
Citizens of Kazakhstan
Foreign citizens
2-bed room
Citizens of Kazakhstan
Foreign citizens
Patient about us
REVIEWS
Galina Gammerschmidt
Syrym Berdimzhaev
Elena Baranova
Frequently Asked Questions
• Smoking and alcohol abuse are strictly prohibited.
• Pets are not allowed.
• Quiet hours must be respected at night.
• Visitors are allowed from 10:00 to 18:00 only.
• Respect personal space, keep the place clean and orderly.
• Children (aged 3 and up) must have their own bed.
• Booking is only available via request on the website or via WhatsApp: +7 771 501 90 68.
• Group bookings are subject to the same rates, cancellation, and payment policies.
Cancellations made at least 24 hours before check-in are free of charge. If canceled less than 24 hours in advance, the first night will be charged.
• From Nurly Zhol train station — Routes: 66, 50
• Stop: Asyl-Tau Business Center (Kabanbay Batyr St.) – Routes: 10, 12, 37, 49, 302, 303, 308, 309
• From the International Airport — Routes: 10, 12
• Stop: Neurosurgery Center (Kabanbay Batyr St.) – Routes: 10, 12, 37, 49, 302, 303, 308, 309
• From Astana-1 train station – Routes: 10, 12
• Less than 3 days before check-in – 25% penalty
• Less than 1 day before – 50% penalty
• No refunds after check-in or no-shows over 12 hours without notice
The hotel reserves the right to cancel bookings by notifying guests according to the terms of the agreement.